Outreach Specialist

About Phipps Neighborhoods

Phipps Neighborhoods, the social service affiliate of Phipps Houses, has been a catalyst for community growth and empowerment for over 50 years. Our mission is focused on creating safe, inclusive spaces where community members can access education, career opportunities, and economic pathways. Serving approximately 14,000 New Yorkers annually, we address barriers to educational achievement, economic security, and career stability through three key program areas:

• Education and School-Day Programs: Offering pre-kindergarten services, community schools, after-school programs, and college access counseling.
• Sector-Focused Training and Employment Placement Pathways: Providing specialized training, employment placement pathways, Summer Youth Employment, Work Learning Grow initiatives, and aiding residents in accessing new employment opportunities.
• Community & Economic Empowerment Services: Enabling community progress through community centers, resident services, food access, financial literacy programs, and support accessing benefits and wellness services.

We collaborate with government, corporate, and philanthropic partners to effect significant and lasting social change, fostering thriving communities.

 Salary: $40,000.00 to $45,000.00 (base salary commensurate with education, training and related work experience)

Program Description: 

Under the Supervision of the Atlantic Chestnut Resident Services Coordinator the Outreach Specialist will be conducting outreach to the residents of Phipps Properties to connect residents to services offered by Phipps Neighborhoods. The Outreach Specialist will circulate flyers, host workshops, and meetings with residents. The Outreach Specialist will provide through the Resident Services Specialist referrals to: Financial Counseling, HRA for One Shot Deals, Screening
for Food Stamps, Enrollment for Medical Insurance, Education and Career programs such as: HSE, Vocational Training, Employment, and Internships. As well as: Substance Abuse Treatment, and Mental Health Services.

Position Summary:

• Respond to questions and calls from residents related to programming or services and direct the calls as needed to the appropriate staff or department.
• Cultivate and maintain relationships with residents of all of Phipps properties to connect them with services.
• Actively seek presentation sites for health education such as childcare and health care service settings, public and private schools, community centers, parenting programs, housing programs and other relevant organizations.
• Participate in supervision, staff, and division meetings. Track data in salesforce data base system.
• Design activities to recruit residents to participate in any opportunities available.
• Oversee systems to document efforts, client participation, referrals, and follow-up.
• Introduce best practices, pilot activities, and adopt innovative approaches to recruiting and maintaining a group of community stakeholders.
• Participate in relevant advisory meetings and internal PN Committees as needed.
• Assist in the creation and distribution of program marketing materials including flyers, fact sheets, program information, reports, and a programmatic newsletter to targeted audiences.
• Participate in data collection, program evaluation, and activity/event tracking for program and contract reporting.
• Coordinate data collection and maintain a database that demonstrates integration with residents and partner agency. 
• Provide and present data relative to those in need of services, such as day care centers, health programs, community-based organizations, food pantries, health fairs and community events.
• Pursue quality assurance and improvement on a continuous basis.
• Other tasks are deemed necessary by the Director or the Managing Director or the Deputy Executive Director 

Qualifications:

Minimum High School Diploma, or GED required, with outreach experience, preferred associate’s degree or higher. Previous experience in the following areas: homeless, mental illness, substance abuse, housing, health, entitlements, workforce, and formerly incarcerated. Qualified candidates must have a strong understanding of the developmental needs of adults, sensitivity to ethnic and cultural diversity, and knowledge of and commitment to working from a strength-based perspective. Applicant must have excellent written and verbal communication skills, as well as strong computer skills. Bi-lingual (Spanish) a required.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Phipps Houses and Affiliates is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, citizenship or national origin, ancestry, alienage, citizenship status, age, disability or handicap, sex, marital status, veteran status, pregnancy, gender, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.  Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment