Resident Ambassador

Phipps Neighborhoods serves approximately 10,000 children, teens and adults in three key areas that we have identified as the best ways to systematically address the risk factors associated with poverty. Our School and Community Education programs include early childhood education, after-school programs, community school engagement, and summer camps for school age children. To help older youth begin careers, our Learning and Career Development programs offer high school equivalency preparation, English for speakers of other languages, college prep, and work readiness services. And, to help our community members address the barriers that limit their success, we offer Community Resources including resident support, financial counseling, free tax prep, assistance accessing benefits, and more. These services are funded by government grants and contributions from foundations, corporations and individuals.  

Role Description:

The Ambassador will build connections and partnerships to promote the Far Rockaway site.  In addition to cultivating relationships with community organizations, leaders, residents, and programs.  The Ambassador will be required to work occasional evenings and weekends, with regular work hours from 10am-6pm.

Salary Range: $40,000 to $45,000 - salary is commensurate with education, training, and experience.

Duties and Responsibilities:

• The Resident Ambassador will be stationed at the front desk to welcome residents, guests, and community members to the center.
• The Resident Ambassador will work to maintain and manage Far Rockaway Resident relations, and recruit residents for programming at the Far Rockaway Opportunity Center.
• Ensuring that all guests sign in when on site, and direct guests to appropriate classrooms or offices.
• The Resident Ambassador promotes PN programming throughout the Far Rockaway property and the community.
• The Resident Ambassador attends Community Planning Board Meetings, local Precinct Council Meetings, and Community Partner Meetings.
• Assisting with planning and completing events, services, and activities.
• Attending staff meetings, professional development, and special events hosted by organizations or partners as needed.
• Perform other related tasks deemed necessary by the agency.

 Qualifications:

• Associate’s in human services, Sociology, Psychology, or related field.  Bachelor’s degree preferred.  Two years’ experience with client engagement, and a bilingual candidate is preferred.

 Skills:

• Bilingual (Spanish & English), Multi-Tasker, Taking Initiative, Leadership, Communication, Time management, Cultural Awareness, Commitment to Helping Others, Problem Solving, Good Writing Skills. Must be proficient with a computer and be familiar with using Microsoft Outlook.

Phipps Houses and Affiliates is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, citizenship or national origin, ancestry, alienage, citizenship status, age, disability or handicap, sex, marital status, veteran status, pregnancy, gender, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.  Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.